Privacy Policy

Form Ortho Co. is committed to protecting the privacy, confidentiality, and security of your personal and personal health information. We collect, use, disclose, and safeguard information in accordance with applicable privacy legislation, including Ontario’s Personal Health Information Protection Act (PHIPA), the Regulated Health Professions Act, and professional standards set by the Royal College of Dental Surgeons of Ontario (RCDSO).

This Privacy Policy explains how and why we collect, use, and disclose personal information, including personal health information, in the course of providing orthodontic care and related services.

What Information We Collect
We may collect personal identifiers, personal health information, insurance and billing
information, appointment records, communication records, and digital interaction data
where applicable.

Why We Collect, Use, and Share Personal Information
Form Ortho Co. collects, uses, and shares personal information to provide safe and effective orthodontic care, communicate with patients and other healthcare providers, manage
appointments and billing, submit insurance claims, meet legal and regulatory obligations, comply with RCDSO requirements, support quality assurance and teaching using
anonymized data, facilitate practice operations including audits or practice sales, and comply with the law.

Consent
Whenever possible, we obtain informed consent for the collection, use, and disclosure of personal health information. Consent may be verbal, written, electronic, or implied as
permitted by law.

Text Messaging Electronic Communications (SMS)
By providing your mobile phone number and opting in, you consent to receive text messages from Form Ortho Co. related to your orthodontic care and practice communications. Mobile information will not be shared with third parties for marketing purposes. You may opt out at any time by replying STOP. Message frequency may vary. Message and data rates may apply.

We use reasonable safeguards to protect personal information, including secure electronic
systems, access controls, and staff training.

Access and Correction
You may request access to or correction of your personal health information in writing.

Questions or Concerns:
Form Ortho Co.
Email: info@formorthoco.com

Policy Updates
This Privacy Policy may be updated periodically.